Customer Service
Tajne | Where Beauty Meets Excellence
At Tajne, we believe that luxury is not only in the product, but in the experience. From your first question to your final install, our dedicated customer service team is here to ensure every step of your hair journey is seamless, personalized, and empowering.
How Can We Assist You?
Whether you're looking for expert guidance, help with an order, or product care advice, our team is here for you.
🔹 Product Questions
Need help choosing the right wig, lace type, or hair texture? Our trained specialists will provide tailored recommendations based on your preferences, lifestyle, and experience level.
🔹 Order Support
Questions about your order status, shipping timeline, or tracking details? We’ll ensure you have everything you need—on time and beautifully packaged.
🔹 Custom Orders
Designing a custom unit? Our concierge team offers detailed support with measurements, density options, lace preferences, and more. Let’s create your signature look together.
🔹 Returns & Concerns
While all sales are final due to the nature of our products, your satisfaction is our priority. If there’s an issue with your order, please contact us within 3 business days of delivery. We’re committed to resolving concerns quickly and with care.
Contact Us
📧 Email: shanya@tajne.us
📞 Phone Support: Coming soon
🕒 Hours: Monday – Friday | 10 AM – 6 PM EST